From the moment you open an account on q880 to every transaction you make — this page explains in detail how your personal data is collected, why it is used, and how it is kept secure. If you have any questions, reach out to our support team directly.
The six principles we follow to keep your data safe
Every data transfer at q880 is protected with bank-grade SSL encryption. No one outside can read or alter your data in transit.
Q880 never sells your personal information to advertisers or any third parties. Your data is used exclusively for the operation of the platform.
If any unusual activity is detected on your account, q880's AI system automatically raises an alert and secures the account if necessary.
Every q880 member has the right to view, correct, or request deletion of their personal data. Contact support and action will be taken within 72 hours.
Q880 only collects information that is genuinely required to deliver its services. Asking for unnecessary data goes against our core principles.
Every section of this privacy policy is written in plain Bangla — no complex legal jargon. If anything is unclear, feel free to ask our support team in Bangla.
Q880 collects member information through several channels — during registration, while you use our services, and when you contact support. A detailed breakdown of each data category is provided below.
| Data Type | Example | Requirements |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Mandatory |
| Contact Information | Mobile number, email address | Mandatory |
| Financial information | BKash/Nagad number, transaction history | Mandatory |
| Device & Technical Information | IP address, browser information, device ID | Automatic |
| Betting Activity Data | Betting history, preferred markets, cashout records | Automatic |
| Communication Records | Live chat messages, email correspondence | Where applicable |
| Location Information | Country and city (IP-based) | Where applicable |
Q880 requires identity verification (KYC) before processing any withdrawal. You will typically need to submit a photo of your national ID or passport along with a recent selfie. This information is used solely for verification purposes and is stored securely.
Q880 uses the data it collects for specific, defined purposes. Every use has a clear justification — your information is never processed unnecessarily.
Q880 does not sell your data to anyone. However, limited information may need to be shared with trusted partners to keep our services running.
All third parties working with q880 are bound by confidentiality agreements. They may only use data for the specified purpose and are not permitted to share it with anyone else.
Q880 employs industry-leading technology to keep your data safe. Our core security measures are explained in detail below.
All data transfers are secured via TLS 1.3 protocol — no one can intercept them in transit.
All sensitive data stored in the database is protected with AES-256 encryption.
Our AI-powered system monitors suspicious activity around the clock and takes immediate action when needed.
With 2FA enabled, knowing the password alone is not enough to log in.
Q880 staff can only access the information necessary for their specific role.
Third-party cybersecurity experts conduct regular audits of q880's systems.
Keep in mind, though — no one can guarantee 100% security on the internet. That's why you should keep your password strong and never share it with anyone.
Q880 uses cookies and similar technologies to enhance your browsing experience and keep the system secure. A detailed overview of the different types of cookies we use is provided below.
Most browsers allow you to manage your cookie preferences. Please note that disabling essential cookies may cause certain features on q880 to stop working properly.
Every q880 member has certain fundamental rights regarding their personal data. To exercise these rights, please contact our support team.
You may request to view all the information q880 holds about you. We will provide a complete summary within 30 days.
If any of your information is incorrect, you can request a correction. Updating your name or contact details may require KYC verification.
After closing your account, you may request that your personal data be deleted. However, certain information may need to be retained for a specified period due to legal obligations.
You can request a download of your account data in a portable format such as CSV or JSON.
You can object to the use of your data for marketing or any other specific purpose. If the objection is valid, action will be taken within 72 hours.
Q880 does not retain data longer than necessary. However, certain information must be kept for a set period due to legal obligations.
| Data Type | Retention period | Reason |
|---|---|---|
| Core Account Information | For the duration of active account + 5 years | Legal requirements |
| Transaction Records | 7 Years | AML Regulations |
| KYC Verification Information | 5 years after account closure | Licensing Obligations |
| Support Conversations | 3 years | Service Quality Verification |
| Betting Activity Logs | 5 years | Dispute Resolution |
| Marketing Preferences | Until consent is withdrawn | Based on your preferences |
Once the designated retention period ends, your data is securely deleted or anonymised so that you can no longer be identified.
If you have any questions, complaints, or data-related requests regarding our Privacy Policy, please get in touch with us. We are happy to respond in Bengali.
If there are any significant changes to this Privacy Policy, you will be notified by SMS or email to your registered mobile number. Continued use of the platform after such changes will be considered as your acceptance of the updated policy.
Most of us skip the privacy policy when signing up to an online platform — that's understandable. But betting platforms are a little more sensitive, since financial information and identity documents are involved. q880 has made every effort to explain everything on this page in a clear and straightforward way, so you can use our services with complete peace of mind.
Q880 collects data primarily for two reasons. First, to provide you with services — processing payments, securing your account, and offering support. Second, to meet legal obligations — particularly KYC verification and AML compliance. Collecting data beyond what is necessary goes against our policy.
Mobile banking has become so embedded in everyday life in Bangladesh that a bKash number is just as sensitive as a bank account. q880 understands this. When processing payments via bKash or Nagad, only the information strictly needed to complete the transaction is used — it is never archived or used for advertising.
Q880 has invested in security from day one. Logging in is not just about a password — two-factor authentication, AI fraud detection, and bank-grade encryption all work together to keep your account safe. That said, your own vigilance matters just as much: use a strong password and never share your login credentials with anyone.
Cookies are a common question. Most of q880's cookies are there for your convenience — such as keeping you logged in or remembering your preferred sports. Analytical cookies are fully anonymised — knowing which pages get the most time or where issues arise helps us improve the platform. q880 does not use any third-party advertising tracking cookies.
Deletion requests cannot always be fulfilled immediately — transaction records and KYC data must be retained for a defined period as required by law. Outside of that period, we do not hold on to your data. Once the retention period expires, it is securely deleted or anonymised so that you can no longer be identified.
Ultimately, q880's Privacy Policy is not just a legal document — it is part of our commitment to you. We promise to take care of your data, because no relationship can last without trust. If anything is unclear, ask us — and we will answer honestly.
Everything You Need to Know About Payments & Referrals
At q880, your data is protected, your payments are secure, and your privacy is guaranteed. Registration is free — get started today.